Legal
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 28 June 2026
1. Introduction
smartvideodoorbell.uk ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit smartvideodoorbell.uk or use our installation services. We operate from 273 Park Lane, London, N17 0HU.
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, delivery address, and booking details. We also automatically collect technical data including IP address, browser type, and pages visited via cookies.
3. How We Use Your Information
Your information is used to process orders, schedule installations, provide customer support, send service updates, and improve our website. We may contact you about promotions only where you have consented.
4. Legal Basis for Processing
We process your personal data under the UK GDPR on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations.
5. Data Sharing
We do not sell your personal data. We share information only with trusted third parties who help us deliver our services — payment processors, delivery partners, and cloud storage providers — all of whom are bound by confidentiality obligations.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, or as required by law. Order records are typically kept for seven years for tax and accounting purposes.
7. Your Rights
Under UK GDPR you have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent at any time. To exercise these rights, contact us at hello@smartvideodoorbell.uk.
8. Security
We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Questions about this policy? Email us at hello@smartvideodoorbell.uk or call 07766 889913.