Membership Plans
Peace of Mind, Every Month
Your smart doorbell protects your home — our maintenance plans protect your doorbell. Ongoing servicing, free callouts and priority support from the engineers who installed it.
Choose Your Cover
Monthly plans, no long-term contract, cancel anytime. Prices include VAT.
Essential Care
Keep your doorbell in top condition
- Annual full system health check
- Firmware & app updates applied for you
- Camera lens cleaning & repositioning
- Priority response on support queries
- 10% discount on any repairs
Plans are set up through our team after a quick chat — no payment taken on this page.
Why Members Stay Covered
A smart doorbell isn't fit-and-forget. Firmware changes, weather, and WiFi upgrades all take their toll — your plan keeps everything working.
Workmanship Warranty, Extended
Your 12-month installation warranty stays valid with every plan — plus continued cover for parts we service.
We Handle the Maintenance
Mounting checks, sealant, wiring connections and chime batteries — the things nobody remembers until they fail.
Battery & Parts Covered
Battery-powered doorbell gone quiet? We replace batteries on Total Care at no extra cost, whenever needed.
Never Lose Your Footage Setup
If WiFi changes, app updates or router upgrades break your setup, we reconnect and reconfigure it remotely or on-site.
Optimal Camera Performance
Lenses cleaned, angles checked and motion zones reviewed each visit — so you always capture what matters.
Priority Support Line
Members skip the queue. Calls and WhatsApp messages from plan holders are answered first, always.
Maintenance Plan FAQs
What's included in a health check visit?
We test the doorbell, chime and app connection end-to-end, clean the camera lens, check mounting and weather sealing, verify motion zones, and apply any firmware updates — then leave you a written report.
Can I join a plan after my installation?
Yes. You can join any plan at any time — at booking, after installation, or years later. There's no minimum term; plans run month to month and you can cancel anytime.
Do you cover doorbells you didn't install?
We do. Your first visit includes a full inspection, and we'll flag anything that needs attention before your cover begins properly.
What happens if my doorbell develops a fault?
Call or WhatsApp us. On Total Care, callouts and the labour to fix faults are included — you only pay for parts if something is physically damaged or fails out of manufacturer warranty.
Can I cancel or change my plan?
Absolutely. Plans are monthly and cancel anytime with 30 days' notice. Upgrading from Essential to Total Care takes effect immediately.